24/7 monitoring of your fire detection panel, with simultaneous fire service liaison and key-holder escalation. Designed, installed, monitored, and maintained by one accountable team.
A working fire panel will tell you something is wrong. Monitoring makes sure the right people are already on their way before the smoke gets serious.
The first 60 seconds of a fire decide everything that follows. Monitored detection compresses those seconds into the time it takes a phone to ring — and an emergency vehicle to start moving.
Fire alarm monitoring connects your detection panel to our Gaborone control room over a continuously polled signalling path. The moment a sensor goes into alarm — smoke, heat, gas, sprinkler flow, or a manual call point — the signal lands on an operator console with full site context: address, key-holder list, fire-zone diagram, and predefined escalation protocol.
The operator works two paths in parallel: contact the fire service with verified site information, and notify your key-holders. Every action is logged with a timestamp; every false-alarm signal handled by procedure rather than panic. System health is monitored continuously, so detector faults, battery low conditions, and panel tampers are caught before they leave you silently unprotected.
You get faster response, cleaner audit trails for insurers and compliance officers, and the confidence that "the alarm is monitored" actually means something on the night it matters.
Modern systems blend several detection types so the right sensor catches the right kind of fire — fast smoke, slow smoulder, hot kitchen flame, gas leak, or somebody pulling a manual call point.
Photoelectric and ionisation sensors for early warning of smouldering or flaming fires.
Rate-of-rise and fixed-temperature units for kitchens, plant rooms and dusty environments.
Carbon monoxide and combustible-gas detection for boilers, kitchens and confined spaces.
Break-glass call points for human-initiated alarms — every floor, every escape route.
Sprinkler flow monitoring and aspirating smoke detection for high-value or sensitive areas.
Detector goes into alarm or pre-alarm. Panel codes the zone, type, and partition; transmits over its monitored line.
Within seconds the signal lands on the operator console with site context, fire-zone map and escalation protocol auto-loaded.
Operator notifies the fire service with verified site detail and contacts key-holders — both paths handled in parallel.
Fire brigade arrives with site-specific information already in hand. You receive a timestamped event log by morning.
We support all major fire detection systems available in Botswana and Southern Africa. If you have an existing panel, we'll connect and maintain it. If you're starting fresh, we'll specify, install and commission to compliance standards.
Fire systems aren't a fit-and-forget product. Detectors drift, batteries age, panels need annual inspection. We deliver every stage of the lifecycle, so the system you commission today is the system that still works five years from now.
Final pricing depends on number of zones, panel type, and maintenance scope. The figures below are starting points — your formal quote is itemised in BWP with no hidden fees.
Have something specific to your premises? Send it through — we usually reply within a working day.
Fire detection is one signal among many. Most clients combine it with intruder alarms and CCTV — handled by the same control room, on the same monthly bill.
Most fire monitoring proposals go out within one working day. Site assessments are free and scheduled around your operations — including after-hours.
