Your alarm panel signals our control room directly. Every event is verified by a licensed operator and escalated to armed response — no bell-only, no neighbours-call-the-police gamble.
A siren on the wall hopes a stranger will care. Monitored alarms send the signal to people whose job it is to act on it — every time, day or night.
The bell deters the casual opportunist. Verified monitoring stops the determined one — because someone is already on their way before the intruder is through the door.
Intruder alarm monitoring connects your panel to our Gaborone control room over redundant signalling paths — typically GSM with IP failover. The moment a zone is triggered, the signal lands on an operator's screen with full site context: address, key-holder list, response protocol, prior history.
The operator works the protocol: cross-check against scheduled access, attempt key-holder contact, dispatch armed response. Every signal type — burglary, panic, fire, duress, low battery, line failure — has a defined handling procedure, and every action is logged with a timestamp.
For you, that means fewer false dispatches (and the fines that come with them), faster response on real events, and an audit trail your insurer will treat as risk-mitigating.
Six layers covering signalling, verification, dispatch, and reporting — billed as one service, owned by one team.
GSM + IP polling with automatic failover. If one path drops, the other takes over within seconds — and the control room is alerted to the change.
Every signal handled by a licensed officer following your site-specific protocol. Key-holder contact attempts before any cost-incurring dispatch.
Coordinated dispatch with vetted reaction partners. GPS coordinates, panel layout, and zone information shared with the responding unit.
Silent panic and duress codes treated with absolute priority — no key-holder callback, no verification delay, immediate dispatch.
Battery low, AC fail, comms loss, panel tamper — we see all of it. Maintenance tickets are raised before your alarm becomes silently offline.
Monthly event report with timestamps, operator actions, false-positive ratios, and uptime. Formatted for insurance and compliance review.
Detector activates. Panel codes the zone, type, and partition; transmits via GSM with IP backup.
Within 8–15 seconds the signal lands on the operator console with full site context auto-loaded.
Operator works your protocol — key-holder contact, video cross-check (if linked), or direct dispatch.
Armed reaction unit arrives, secures the perimeter, and reports back. You receive a full event log by morning.
We support all major alarm panels available in Botswana. If you have an existing system, we'll connect it. If you're starting fresh, we'll specify the right panel for your risk profile.
Monitored alarms reduce loss frequency, response time, and false-dispatch overhead. Some insurers offer premium reductions on properties with verified-response monitoring in place.
Verified signals reach armed response in minutes — not the hours it takes for a neighbour to notice and call the police.
Operator verification dismisses the vast majority of false triggers before any cost or call-out fee is incurred.
Holidays, load-shedding, after-hours, weekends — the control room doesn't close. Signals are handled within seconds, every time.
Final pricing depends on signalling path, reaction zone, and key-holder arrangements. The figures below are indicative — your formal quote is itemised in BWP.
Have something specific to your panel or site? Send it through — we usually reply within a working day.
Alarms get stronger when paired with verified video and controlled access — fewer false dispatches, faster real-event response.
Most monitoring proposals go out within one working day. Site assessments are free and scheduled around your operations — including after-hours.
